Privacy Policy

This Privacy Notice applies to all users of our services, website, applications, and features unless governed by a separate policy.

It covers shippers, consignees, interested parties, business partners, and job applicants.

All these categories are collectively referred to as 'you' or 'your'.

Personal data refers to any information relating to an identified or identifiable individual.

This includes name, address, contact number, and date of birth.

Anonymous data or general usage statistics are not considered personal data.

CG Logistics Pvt. Ltd., A-5, Gaur Bhawan, Mahipalpur, New Delhi – 110037, India.

Email: contact@cglindia.net

Phone: +91-11-48588888

For any data protection queries, contact the CG Logistics Data Protection Team.

Contact Data: Name, address, email, phone number.

Profile Data: Preferences, service history, account details.

Shipment Data: Pickup/delivery details, tracking info, shipment documents.

Survey or Inquiry Data: Feedback, responses, and submitted details.

We automatically collect technical data such as IP address, browser type, pages visited, and visit duration.

This ensures website functionality, performance, and security.

No personal data is collected unless voluntarily provided.

Session data is deleted after use; logs may be retained up to 30 days.

Cookies enhance browsing experience and analyze website performance.

Essential cookies are required for website functionality.

Analytics and performance cookies require user consent.

Users can manage or withdraw cookie consent anytime.

CG Logistics maintains social media profiles to share updates and interact with users.

Platform operators manage data processing and infrastructure.

CG Logistics is responsible only for content it publishes.

Users should review platform privacy policies for data handling.

Data is processed for communication, service delivery, and engagement.

Legal basis includes legitimate interest, consent, and contractual necessity.

User interactions such as comments and likes may be processed.

Content violating policies may be removed.

Personal data is required to provide services and fulfill contractual obligations.

Data may be used to send updates, newsletters, and promotional content.

Users can unsubscribe anytime.

Processing is based on consent or legitimate interest.

Data is retained only as long as necessary for its purpose.

Data may be shared with group companies, partners, or authorities when required.

Data is never sold to third parties.

International transfers follow legal safeguards.

Applicants can apply via the careers page.

Relevant personal data is processed for recruitment purposes.

Right to access, correct, delete, or restrict data.

Right to data portability.

Right to lodge complaints with authorities.

Security measures include encryption, firewalls, and secure storage.

Access is restricted and monitored.

Emails may not be fully secure for sensitive data.

CG Logistics may update this Privacy Notice at any time.

Users are encouraged to review it periodically.

Last Updated: 08/10/2025