The Role of Technology in Logistics Insights from CG Logistics' Experts

The Role of Technology in Logistics: Insights from CG Logistics’ Experts

A lot of effort and time were required back when everything was done manually. As per present trends, technology and logistics are both closely tied, which results in eliminating human error, effort, and cost. In terms of technology, like other industries, logistics will also undergo some permanent transformations in 2020. But soon after the pandemic, the industry established itself as highly disrupted and restricted in the movement of goods and services. Thanks to technology and the help of numerous players and networks, the industry has become more connected, advanced, and lucrative.

Role of technology

Here is how technology plays a pivotal role in enhancing the logistics sector’s operational efficiency, as per CG logistics experts:

Complete visibility of the consignment

Visibility is all related to being aware of the activities of consignments from beginning to end in the logistic domain. It is not simple to make a consignment completely visible in the case of a traditional or manual approach, as they are too time-consuming and arduous in the logistics visibility domain. As it is known that logistics is entirely a complex process, thereby making visibility vital for the success of a business, companies are often caught off guard due to their poor visibility. In order to reap the full benefits of businesses consignment business, automation (technology) is the only key.

CGL India has implemented automation and technology within its processes. It not only helps the company to install complete visibility, but they can also easily track and identify the productivity of their vehicles by installing GPS.

Milestone-based tracking

Indisputably, the real-time tracking features have become a game changer within the transportation and logistics industries, as per CGL. Today, logistics service providers help companies gain access to milestone-based tracking by deploying technologies such as ML, AI, IoT, and data analytics through dedicated customer portals.

Milestone-based tracking is provided by CG Logistics, which allows for greater control and deeper collaboration throughout the supply chain of businesses.

Route optimisation

Discerning the route that is most cost-effective for the purpose of carrying a vehicle shipment is a process known as route optimisation. As per the manual approach, this process was quite difficult to identify the shortest route. But the emerging technology within the logistics industry has managed the route optimisation process as a whole significantly. The use of an advanced algorithm by CG Logistics helps businesses identify a short route in seconds, depending on the location they work in.

Paperless offices and virtual payments

Creating applications, especially the key ones such as proof of delivery and truck receipts, has gone paperless due to this digitalization process. This technology adoption has helped the offices go paperless. The automation of these processes has not only increased efficiency, but it has also brought the logistics industry one step closer to contactless logistics.

Aside from paperless documentation, CG Logistics offers digital payment solutions such as debit and credit cards, net banking, UPI-based payments, and so on. This has been a game changer, especially in the logistics industry.

Geofencing and system integration

Geofencing is a location-based service offered by digitalization that helps in creating virtual fencing or boundaries. This is offered by us at CGL as a milestone-based notification that is received by these logistic companies when the movement is noticed within the geofence. Generally, client warehouses, the company’s office, and driver homes are some of the touch points marked as geofence parts. This mainly helps the logistics department track the progress of their vehicle or the movement of the same.

Logistics and Information Technology

An inseparable connection between logistics and technology has been noticed for the past few years. Logistics industry innovation has provided companies with tools for time- and cost-effective inventory management, goods shipping organisation, and much more. Companies that fail to incorporate innovative technology into their logistics processes will inevitably lose out. Let’s look at the various types of logistics technologies that are offered by CGL.


Paperwork is seemingly reduced with the use of barcoding and electronic scanners within the logistics industry, which has also resulted in improving the inventory management processs speed and accuracy.

Electronic Data Interchange (EDI)

For the purpose of exchanging documents related to the transit and shipment processes,  modern technology barely uses old and traditional communication methods such as mail and telephone. EDI has been widely used by these modern companies. This EDI facilitates the safe and convenient exchange of important documents within the company or among businesses. Furthermore, CG Logistics helps businesses eliminate duplicate data entries by linking software between organisations.

Data Management

Previously, logistics and supply management data management was done manually. It is now accomplished using handheld computers with built-in barcode scanners. Database management systems are critical e-commerce and logistics technologies. They can store a large amount of logistics data and provide quick access to it. Furthermore, inventory and shipment information are updated in real time by database management systems.

Artificial Intelligence Systems

AI systems are among the most widely used and innovative systems within logistics and various other industries as of today. In logistics, AI could help the business estimate freight transportation costs and terms or determine which stock in a warehouse needs to be replenished without requiring hours of human labour.


An internet that is inaccessible to other companies and is limited within a specific locality or company is an intranet. With the use of intranet technology within logistics, confidential data could be well secured and exchanged within the company’s applications, databases, and servers.

Stock Keeping Unit Dimension Capturing

The stock-keeping unit (SKU) is a one-of-a-kind product number that allows users to quickly identify and track an item. A user can view an item’s name, dimensions, and other information after entering the SKU into a database. The weight and dimensions of goods can now be measured much faster than ever at CGL, thanks to SKU technology.

GPS Tracking

Global positioning system (GPS) tracking is one of the most powerful and most used systems in logistics as well as e-commerce, both by customers and businesses.

CGL provides these GPS tracking facilities to its clients. It basically enables the elimination of lengthy reports by providing clients as well as companies with real-time shipment information, monitoring, and a constant real-time status. This tracking technology is useful to international logistics service providers, domestic logistics companies, and international warehousing service providers.

Digital Trends in Logistics

Technology is constantly developing within the logistics and supply management industries. The CGL India Experts team sheds light on some of the most demanding and widely recognised digital trends within this digitalization era:

Automation Technology

Automation is one of the most established digital trends in logistics, and it is not going away anytime soon. Businesses strive to automate as many manual processes as possible. Automation technology in logistics includes barcode scanning, automatic shipment status updates, and mobile warehouse robots.

Blockchain Technology

Blockchain is most commonly associated with crypto currency, but it also has applications in e-commerce and logistics. A decentralised digital ledger is referred to as a blockchain. It has the potential to improve order transparency by allowing customers to track their orders in real time.

Internet of Things

The Internet of Things is another new technology that has already had a significant impact on the logistics industry. It allows for remote asset management and tracking by connecting goods, packaging, vehicles, and transportation hubs.

Hopefully, this guide provided by CG Logistics (the best logistics company in India) experts has provided you guys with a deep insight into the role of technology in logistics.


Leave a Reply

Your email address will not be published. Required fields are marked *